Privacy Policy

Last updated: 10 July 2026

Who we are

SJ Electrical Contractors Limited provides electrical services in Chingford, East London and surrounding areas. For privacy enquiries, email [email protected].

Information we collect

When you contact us or request a quote, we may collect your name, phone number, email address, postcode, address, job details, contact preferences and any photos or voice recording you choose to provide. Our website chat may also process the messages you enter.

How we use it

We use this information to respond to enquiries, prepare quotes, arrange and carry out electrical work, maintain service records, prevent spam and meet legal or regulatory obligations.

Our lawful basis

We normally process enquiry and quote information because it is necessary to take steps at your request before entering into a contract, to perform a contract, or for our legitimate interests in operating and protecting the business. Where the law requires consent, you may withdraw it at any time.

Photos and voice messages

Uploads are optional. Only send information relevant to the electrical work and avoid including people, private documents, passwords, alarm details or other unnecessary personal information. We use uploads to understand and price the requested work.

Service providers

We use trusted hosting, communication and automation providers to operate the website and handle enquiries. They process information only to provide those services. We do not sell your personal information.

How long we keep information

We keep enquiry and quote information only for as long as reasonably needed to respond, provide services, maintain appropriate business records, resolve disputes and comply with legal obligations. Retention may differ where an enquiry becomes a customer job.

Your rights

Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, objection or a copy in a portable format. Contact [email protected]. You may also complain to the UK Information Commissioner's Office at ico.org.uk.

Security and changes

We use reasonable technical and organisational measures to protect information, although no internet service can guarantee absolute security. We may update this policy when our services or legal obligations change.